About CCN * Culture :: Vision :: Mission :: Values :: Goals

OUR CULTURE

The health and human service industry is in constant change. The only way to stay ahead is to stay flexible. We listen to our consumers, our employees, and the communities we serve. Given the opportunity, we believe people do the right thing. Our culture gives the freedom to do exactly that.

OUR VISION

Community Care Network will become recognized as the premiere provider of community-based services in the State of Vermont by demonstrating innovative leadership, recruiting and retaining the best people, providing exceptional quality service, and being responsive to consumers, stakeholders and the communities we serve.

OUR MISSION

Our primary mission is to improve the overall quality of life of residents in the greater Rutland Region by offering an array of high quality health, human service, education, employment and rehabilitative programs that empower individuals, families and communities to reach their full potential.

OUR VALUES

EMPOWERMENT - We create a positive work environment that fosters teamwork and opportunities for growth. We have the authority and responsibility to make decisions and take actions as close to the point of service as possible. We value, seek and incorporate consumer choice, stakeholder and communities’ input in our decisions.

RESPECT We treat everyone with courtesy, fairness and dignity.

INTEGRITY - We are committed to the highest standards of personal and professional behavior and are honest and ethical in all of our actions.

ACCOUNTABILITY - We honor our commitments and accept responsibility for our actions and outcomes.

INNOVATION - Through continuous learning, we strive to improve the organization and ourselves every day. We embrace change as a means for performance improvement.

CUSTOMER DRIVEN EXCELLENCE - Through ongoing feedback, we anticipate internal and external customer needs and have a reputation for responsive, high quality service.

OUR GOALS

BEST PEOPLE - To recruit and retain high quality people, enthusiastically aligned with our Culture, Vision, Mission and Core Values.

EXCEPTIONAL SERVICE - To demonstrate service that honors the rights and dignity of the people we serve and enhances their quality of life.

PARTNERSHIPS - To create and sustain integrated health and human service systems through organizational and community leadership that are responsive to consumer and stakeholder needs.

GROWTH - To position ourselves for continuous change and improvement and actively seek opportunities to better serve our community.

FINANCIAL STRENGTH - To ensure organizational and fiscal stability by exercising sound financial and business practices through effective stewardship of available resources.

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