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Community Care Network announces 2022 service results – Key outcomes include over 178,000 hours of service to more than 3,000 clients

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Rutland, Vt. – Community Care Network (CCN) today announced its 2022 service results in conjunction with the release of its  2022 Impact Report.


“Community Care Network is pleased to share its 2022 Impact Report, a summary of the key service outcomes and areas of advancement seen at CCN during 2022,” said Dick Courcelle, Chief Executive Officer with Community Care Network. “While the organization, like so many others, has experienced its share of challenges working its way through and out of the COVID-19 pandemic, we are incredibly proud of how our staff, volunteers, supporters and community partnerships have enabled CCN to continue to provide and expand high-quality services to those who look to us for assistance each and every day.”


Among Community Care Network’s 2022 service results and areas of advancement are:


  • 178,296 hours of service provided to 3,094 clients across the functional service areas of Developmental Disabilities Services, Substance Use Disorders Treatment, Community Rehabilitation and Treatment, Adult Behavioral Health Services, Child and Family Services and Mental Health Crisis Services.
  • Creation and provision of more than 25 new Adult Mental Health Services Wellness and Psychotherapy groups, with an average of 50 individuals attending groups each day.
  • Expansion of CCN’s Caregiver Support Program through grant funding from the Vermont Department of Disabilities, Aging and Independent Living to now provide education, training and assistance to professional caregivers in addition to personal caregivers.
  • Receipt of a four-year, $4 million Planning, Development and Implementation grant from The Substance Abuse and Mental Health Services Administration (SAMHSA) for CCN to become a Certified Community Behavioral Health Clinic (CCBHC), joining over 400 CCBHC’s nationwide operating under specific care quality standards.
  • Implementation of a new, 24-hour a day, 7-day a week Crisis Text Line via support from the Vermont Community Foundation to allow for even greater accessibility and levels of comfort among those seeking assistance during a mental health emergency.
  • Establishment of a new CCN Data and Quality Team – and supporting software, to build a more data-driven, cross-agency culture to ensure efficient and effective delivery of services to clients.
  • On average across various programs, 91% of clients reported that Rutland Mental Health Services staff treated them with respect and 81% of clients reported that they received the help they needed.


For a full summary of 2022 service results and advancement highlights, view the 2022 Community Care Network Impact Report here.


Note: These results reflect services provided by Community Care Network from October 1, 2021 to September 30, 2022.




About Community Care Network: CCN is comprised of Rutland Mental Health Services and Rutland Community Programs. The programs of Community Care Network serve more than 3,000 people each year throughout Rutland County and are focused on improving the health and well-being of residents and their families living with mental illness, developmental disabilities and substance use disorders. To learn more, visit www.rmhsccn.org.