Culture,Vision & Mission
The health and human service industry is in constant change. The only way to stay ahead is to stay flexible. We listen to our customers, our employees, and the communities we serve. Given the opportunity, we believe people do the right thing. Our culture gives the freedom to do exactly that.
Thriving Community, Empowered Lives.
To enhance the well-being of our communities, individuals and families through responsive, innovative and collaborative human services.
Our Values & Pillars
We create a positive work environment that fosters teamwork and opportunities for growth. We have the authority and responsibility to make decisions and take actions as close to the point of service as possible. We value, seek and incorporate customer choice, stakeholder and communities’ input in our decisions.
We treat everyone with courtesy, fairness and dignity.
We are committed to the highest standards of personal and professional behavior and are honest and ethical in all of our actions.
We honor our commitments and accept responsibility for our actions and outcomes.
Through continuous learning, we strive to improve the organization and ourselves every day. We embrace change as a means for performance improvement.
CUSTOMER DRIVEN EXCELLENCE
Through ongoing feedback, we anticipate internal and external customer needs and have a reputation for responsive, high quality service.
Our Pillars of Excellence:
Promote and sustain an engaged staff culture which embodies the core values of the agency.
Understand and satisfy customer needs and expectations.
Improve organizational performance and service quality.
Enhance financial viability to support agency vitality.
Grow to meet community needs and advance the agency mission.
Enhance community presence and engagement.