OUR VALUES

EMPOWERMENT
We create a positive work environment that fosters teamwork and opportunities for growth. We have the authority and responsibility to make decisions and take actions as close to the point of service as possible. We value, seek and incorporate consumer choice, stakeholder and communities’ input in our decisions.

RESPECT
We treat everyone with courtesy, fairness and dignity.

INTEGRITY
We are committed to the highest standards of personal and professional behavior and are honest and ethical in all of our actions.

ACCOUNTABILITY
We honor our commitments and accept responsibility for our actions and outcomes.

INNOVATION
Through continuous learning, we strive to improve the organization and ourselves every day. We embrace change as a means for performance improvement.

CUSTOMER DRIVEN EXCELLENCE
Through ongoing feedback, we anticipate internal and external customer needs and have a reputation for responsive, high quality service.

OUR GOALS

BEST PEOPLE
To recruit and retain high quality people, enthusiastically aligned with our Culture, Vision, Mission and Core Values.

EXCEPTIONAL SERVICE
To demonstrate service that honors the rights and dignity of the people we serve and enhances their quality of life.

PARTNERSHIPS
To create and sustain integrated health and human service systems through organizational and community leadership that are responsive to consumer and stakeholder needs.

GROWTH
To position ourselves for continuous change and improvement and actively seek opportunities to better serve our community.

FINANCIAL STRENGTH
To ensure organizational and fiscal stability by exercising sound financial and business practices through effective stewardship of available resources.